Ogya Training – Privacy Policy

Last updated: 8 October 2026

Ogya Training is an independent, unofficial training and quiz app for Ghana National Fire Service (GNFS) officers, published by KOSNEST. It is not operated or endorsed by GNFS. This policy explains what information the app collects, how it is used, and the choices you have.

1. Information we collect

Sign-in details – your Google account email address and name, used only to sign you in.
Profile details you enter – first and last name, rank, station, region, sex and chosen avatar.
Activity in the app – quiz and live-match results, XP, rewards, gear, day streak, the officers you connect with, and when you were last active.
Messages – chat messages you send to officers you have connected with, and enquiries you send to Shop sellers.
Shop activity – products and sellers you view or contact, and seller ratings you give.
Device information – a notification token for your phone so we can send notifications you have turned on.
Reports – if you report a message or officer, the reason you give and a copy of the reported message.

We do not collect your location, contacts, photos, or payment information. The app does not process payments.

2. How we use it

To sign you in and keep your progress.
To run leaderboards, live matches, chat, the Learning Library, the Shop and notifications.
To keep the community safe, including reviewing reports and acting on misuse.

We do not sell your information and do not use it for advertising profiles.

3. Who can see it

Other officers can see your name, rank, station, region, avatar, scores and online status.
Your email address is never shown to other officers.
Chat messages are visible only to you and the officer you are chatting with, and to our reviewers if a message is reported.
Shop sellers receive the enquiries you choose to send them.
Service providers that host the app for us: Supabase (database and sign-in), Google (Google Sign-In) and Firebase Cloud Messaging (notifications). They process data only to provide those services.

4. Storage and security

Data is stored with Supabase and protected by access rules so officers can only read what they are allowed to. Connections are encrypted in transit (HTTPS).

5. How long we keep it

We keep your data while your account exists. When you delete your account, your profile and associated data are permanently deleted straight away. Reports you filed, and reports about you, are kept without your identity attached so misuse can still be reviewed.

6. Your choices

Edit your details in Profile.
Block or report an officer from the chat menu.
Turn notifications off in Profile or your phone settings.
Delete your account in the app: Profile → Delete account. You can also request deletion here.

7. Children

The app is intended for serving fire officers and is not directed at children under 18.

8. Changes

If this policy changes, we will update the date above and, for significant changes, tell you in the app.

9. Contact

Questions or requests: ogya@kosnest.com